Privacy policy

PRIVACY POLICY

Overview

This Privacy Policy describes how SINDBAD WORLD PRIVATE LIMITED (“we”, “us”, or “our”) collects, uses, discloses, and safeguards your personal information when you visit or make a purchase from our website.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Section 1 – Information We Collect

Personal Information

When you make a purchase or attempt to make a purchase, we may collect the following information:

Name
Billing and shipping address
Email address
Phone number
Payment details (processed securely via third-party providers)

Automatically Collected Information

When you browse our website, we may automatically collect:

IP address
Browser type and device information
Operating system
Website usage data (via cookies and analytics tools)

Marketing Communication

With your consent, we may send you emails, SMS, or WhatsApp messages about:

New products
Offers and promotions
Updates related to our services

Section 2 – Consent

How We Obtain Consent

When you provide personal information for:

Completing a transaction
Placing an order
Arranging delivery or returns

We consider this as your consent to collect and use your information for that specific purpose.

For marketing communications, we will obtain explicit consent or provide an option to opt out.

Withdrawal of Consent

You may withdraw your consent at any time by contacting us at:

Email: care@emaemilio.com

Upon withdrawal, we will stop processing your information unless required for legal or operational purposes.

Section 3 – Use of Information

We use your information to:

Process and fulfill orders
Communicate order updates
Improve website functionality and user experience
Prevent fraud and enhance security
Send marketing communications (with consent)

Section 4 – Disclosure of Information

We may disclose your personal information:

To comply with legal obligations
To enforce our Terms of Service
To protect our rights, property, or safety

Section 5 – Third-Party Services

We use third-party service providers such as:

Payment gateways
Logistics partners
Analytics tools

These providers only access your information to the extent necessary to perform their services.

We recommend reviewing their privacy policies to understand how your data is handled.

Section 6 – Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

Unauthorized access
Alteration
Disclosure or destruction

However, no method of transmission over the internet is 100% secure.

Section 7 – Cookies

We use cookies and similar technologies to:

Enhance user experience
Analyze website traffic
Store user preferences

You can choose to disable cookies through your browser settings.

Section 8 – Data Retention

We retain your personal information only as long as necessary for:

Fulfilling orders
Legal compliance
Business operations

Section 9 – Your Rights

You have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Withdraw consent for marketing communications

To exercise these rights, contact us at care@emaemilio.com.

Section 10 – Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Section 11 – Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with updated effective dates.

Continued use of the website constitutes acceptance of these changes.

Section 12 – Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

SINDBAD WORLD PRIVATE LIMITED
Registered Office:
C-325, Durian Link Estate,
G M Link Road, Goregaon East,
Mumbai – 400063, Maharashtra, India

Email: care@emaemilio.com

This Privacy Policy is governed by the laws of India.