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Shipping policy

SHIPPING & DELIVERY POLICY

Contact Information

If you have any questions or concerns regarding your order, please contact our customer support:

We are committed to providing timely assistance and ensuring a smooth customer experience.

Shipping Policy

Thank you for choosing SINDBAD WORLD PRIVATE LIMITED. We strive to deliver your orders efficiently and reliably across India.

Order Processing

  • Orders are typically processed and dispatched within 2 business days from the date of order confirmation.
  • Our operations run Monday to Saturday, excluding public holidays.
  • Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Timeline

  • Standard delivery time: 2–5 business days from dispatch.

Regional Delivery Estimates:

  • Kashmir: 5–7 business days
  • Ladakh: Up to 7 business days
  • Northeast Region (including Himachal Pradesh, parts of Punjab, and Uttar Pradesh): 5–7 business days

Note: Delivery timelines may vary depending on location accessibility and logistics conditions.

Courier Partners

We work with trusted logistics partners to ensure timely delivery, including:

  • Bluedart
  • Ekart
  • Delhivery
  • Xpressbees
  • Pikndel

Tracking details will be provided once your order is shipped.

Tracking Your Order

Once your order is dispatched, you will receive a confirmation via email and/or WhatsApp with tracking details. You can use this information to monitor your shipment status in real time.

Shipping Charges

  • Free shipping on orders above ₹999

Shipping Delays

While we aim to meet all delivery timelines, delays may occur due to factors beyond our control, including:

  • Adverse weather conditions
  • Public holidays
  • Transportation disruptions
  • Political or regional disturbances

We appreciate your patience in such situations.

Communication of Delays

In case of significant delays, we will proactively notify you via email or WhatsApp using the contact details provided during checkout.

Important Notes

  • Delivery timelines are estimates and not guaranteed.
  • SINDBAD WORLD PRIVATE LIMITED is not liable for delays caused by courier partners or external factors beyond our control.

We appreciate your trust in SINDBAD WORLD PRIVATE LIMITED and remain committed to delivering a seamless shopping experience.